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This FAQ (Frequently Asked Questions) page is a collection of answers to the most frequently asked questions related to our halls, which arise during the bidding process and which our technical support department encounters. Please read the questions and answers below.
If you do not find the answer to your questions, do not hesitate to write to us by filling out the form contact form.
We provide full logistics services. We offer individual solutions tailored to customer needs. Delivery costs are determined individually depending on the size of the hall and the place of delivery.
Our wide range of services also includes the possibility of assembling a hall in each of the countries where we sell our products. We have a team of experienced installers who make every effort to ensure that the hall is assembled efficiently and professionally. Customer satisfaction is our highest value.
It is possible to change the location of the hall. The hall is being dismantled and then built in a new location. When planning such a change of location, one should, of course, take into account the snow and wind parameters of the hall - regarding its durability.
Our halls are facilities with long-term durability. The use of such a structure is at least a dozen or so years. The hall can be safely used for long-term storage. It is a very good investment - in no way inferior to other solutions used in warehouse management.
We provide a 36-month warranty for our products. The warranty period covers both the hall covering and the structure itself. During this four-year period, any revealed defects will be removed as part of the warranty package.
Products offered under the HugeHalls brand always have a CE certificate. The abbreviation CE is the first letters of the words Conformite Europeenne - which, translated from French, means that the product is manufactured in accordance with European Union directives. The customer is assured that the hall meets all quality and safety standards.
To meet the customer's needs, our approach to hall design is very flexible and creative. It is possible to combine different materials - to meet the customer's wishes regarding colors - but most importantly, to increase the functionality of the object. We use solutions that help maintain good visibility and use of daylight. Ask our sales advisor about the possibilities!
Our warranty and post-warranty service provides the customer with complete peace of mind when using the hall. The customer can always ask us for technical support - HugeHalls Team will be happy to help you with this. We also offer annual service inspections, even for small facilities.
In response to your needs, we have created extensive financing options for the construction of facilities. We have many years of experience in leasing and the entire range of loans for the offered halls. We will also be happy to help with other solutions, such as long-term rental.
Our professional team of experienced constructors will prepare for you full documentation required by the office under whose jurisdiction the construction site where the hall is to be built is. We also cooperate with design offices that help complete formalities related to obtaining permission to build this type of facilities. The facility design prepared in this way is the basis for applying for a building permit for the hall.
The construction and assembly of the hall requires the use of equipment such as a telescopic basket lift, lifting equipment or a forklift. If you do not have such equipment, it will be rented and delivered to the construction site for the duration of the hall assembly. Depending on the size of the hall, the assembly time is from several to several business days. The rental cost is the responsibility of the investor - but we will be happy to help organize such a rental - we will take care of all related procedures.
Our modern machinery has high production capacity. We can ensure that the delivery time of our products is 4-8 weeks. If it is a product tailored to the specific needs of the customer, the production time may not be significantly longer. Of course, you will be informed about the completion dates in detail during the hall ordering process.
If you intend to build a hall, you must prepare an appropriate foundation for it, often the entire foundation system. The preparation of a hardened, e.g. concrete base is the responsibility of the investor. Our experienced sales advisor will provide you with more details. All information and the form of the hall's foundation are included in the structural design, which is always provided to the investor.
When choosing a tent hall manufacturer, it is crucial to check the snow and wind parameters applicable in the area where the hall is to be built. Without this information, we will not be able to prepare a reliable offer. If you need a hall that is to be used for many years regardless of the weather and season - it is necessary to pay close attention to these parameters and choose a hall with a structure designed to withstand the full snow and wind loads applicable to the zone in which the hall is to be built. Any offers such as "All-year-round hall" with a small note "in the event of snowfall - clear snow, heat or dismantle it" indicate that such an offer does not meet these parameters and should be excluded.